Posts Tagged ‘Calvin M.L. Chan’

Singapore E-Government Initiatives: Engaging Users

In 2000, the Singapore government initiated the e-government Action Plan to make all government services to be available online. The government provides funding to its agencies to support their efforts to implement e-government systems. Here, we describe the implementation of 2 separate e-government systems by a single Singapore government agency. For reasons of confidentiality, the identity of this agency and the two e-government systems are assigned the pseudonyms of SINGA, SINGA-ALPHA and SINGA-BETA, respectively.