Posts Tagged ‘S. Sathish’

TechCo: Integrating and Sharing of Knowledge during ERP Implementation

TechCo was a multinational organization with businesses in the financial services, oil, transportation and manufacturing industries across 190 countries. TechCo supported its international operations via global Intranet and IT infrastructure. However, TechCo soon realized that is existing IS were no longer on par with worldwide e-commerce developments. A decision was thus taken to adopt ERP to integrate the diverse needs of its fast changing and growing business.

China’s E-Government Initiative

The Shanghai government initially merely had several specialized stand-alone information systems and a basic online presence. Thus, when the central Chinese government advocated the use of IT in the public sector in the late 1990s, the Shanghai municipal government jumped at the opportunity to implement more dynamic and interactive systems, and concurrently boost the municipality’s economy and position in China’s transformation efforts. Their initial aim was to implement an all-in-one municipal-wide social security card system. The Shanghai project began in September 1998 and would last three years. The Shanghai Municipal Informatization Commission championed and coordinated efforts during this project, via an empowered project team, with support from the mayor and vice mayor of Shanghai and the Chinese central government. They also collaborated with one of China’s top universities and a prominent local electronics company to implement the system. The project began with the streamlining of back-office processes and exploration of feasible technological solutions. An administrative institution was even set up to manage the system, while policies were laid out as part of the legal and regulatory framework guiding the project. Subsequently, information was disseminated as required in a top-down fashion throughout the municipality, and the project team adopted a modular approach in rolling out the system. Finally, this e-government system and model was replicated across other municipalities and provinces in China.

Republic Polytechnic: Facilitating Feature-Function-Stakeholder Fit in Enterprise System Implementation

“Not only is technology central to our campus, administration and learning, it is a way of life at Republic Polytechnic… if we don’t do, it is going against the potential of technology. We have no choice. It’s just a question of when we do it.” – A RP Top Management Staff

The Singapore government saw the need to cater to a projected increase in the local population and offer greater variety in terms of education. Consequently, the Republic Polytechnic (RP) Act was passed by the Singapore Parliament on 8 July 2002 and RP was officially established on 1 August 2002. RP had one year to put together their infrastructure before they took in their first batch of students in July 2003. From the onset, two key pillars were formulated to guide RP. Firstly, RP went completely paperless, mobile and wireless. Staff and students owned laptops, and everything from daily lessons to exams were done electronically. Secondly, RP employed a problem-based learning educational pedagogy that was unique in Singapore, as a means of differentiating itself from other local tertiary institutions. This led to the implementation of an enterprise-wide learning management system called the Learning Environment Online system (LEO). LEO went on to become an integral part of education in RP.